Company Overview

G-O Manufacturing produces pull-out shelving units for ShelfGenie and is located in Brighton, AL. ShelfGenie is owned by Neighborly and is apart of a larger platform that helps clients across the world. To know more about the product G-O Manufacturing produces go to shelfgenie.com.

Neighborly is the world’s largest home services franchisor, focused on repairing, maintaining, and enhancing homes and businesses. The company operates online platforms that connect consumers to service providers in their local communities that meet their rigorous standards as a franchisor across multiple service categories at Neighborly.com in the United States and

Neighbourly.ca in Canada. More information about the company, and its franchise concepts, is available at Neighborlybrands.com and www.nbly.co.uk.

Position Overview:

The Quality and Training Manager is responsible for ensuring all floor staff is properly trained. The QTM also directly manages the Quality assurance team. The QTM will also oversee overall quality at all points in production. He or She will own the claim and reorder process working to ensure that they are shipped out in a timely manner. The QTM will also be responsible for tracking claim data and reporting on a daily, weekly, and monthly basis.

Primary Responsibilities:

• Train new associates on plant operation, and required safety

• Deliver rush order paperwork to floor each day to start processing

• Develop tracking for internal rejections from QC to track builder accuracy
• Provide reporting daily on internal and external quality results

• Deliver a claim percentage below 1.5 each month (monthly bonus under 1%)

• Assist in plant operations as needed 

• Work with plant manager and production manager to improve quality processes throughout the plant

• Train existing associates on new positions in the plant

• Directly manage the quality control team

• Assist with production planning when necessary

• Answer help tickets on order updates

Required Attributes:

• Must be able to lift a minimum of 25 lbs
• Must be able to use and navigate through microsoft office

• Sense of humor!

Education: High School Diploma or equivalent required

The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. The Associate should be able to stand, sit at an office space, see, hear and understand speech, communicate, lift computer equipment, supplies and materials, use office equipment and computers. The Associate is exposed to typical office working conditions. If requested by an applicant or employee, we may provide reasonable accommodations to enable individuals with disabilities to perform the essential job functions. The above statements are intended to describe the general nature and level of work performed. They are not intended to be construed as an exhaustive list of all duties required of personnel so classified. We have the exclusive right to alter this job description at any time without notice.

Neighborly is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.